Hello! 👋

At Factorial, we're on the lookout for a Product Operations Specialist to to help build and scale the operating system of the Product team at Factorial.

The Role ✨

As Product Operations Specialist , you’ll play a critical role in enabling our Product teams to focus on what they do best: building the right solutions for the right problems of our customers, fast.

This role sits at the intersection of Product, Engineering, Data, and Go-To-Market (GTM) teams. You’ll be responsible for defining how we operate, how we measure success, and how we train and enable the organization to deliver impact through our products.

You’ll help us work smarter, make better decisions, and stay aligned across a fast-growing and increasingly complex product portfolio.

What You'll Be Doing

• Build and maintain the Operating System for Product teams—defining and organising processes, rituals, tools that improve focus, speed, and alignment.
• Own Reporting & KPIs: define usage metrics and KPIs per product line, and build attribution models to link product usage to business impact.
• Create and evolve the Product Playbook, including structured approaches for discovery, validation, upselling, cross-selling, and Go-To-Market enablement (with Presales, Sales, and CS).
• Drive core Product org processes: roadmap planning, product reviews, alignment rituals across teams and levels, knowledge management with the Go-To-Market…
• Coordinate key cross-functional processes, including the Pain System to capture and act on feedback from CS, Sales, and Support.
• Lead administrative tasks to ensure organisation efficiency

What We’re Looking For

You’re likely a great fit if you:

• Strong systems thinker: you can connect dots across teams and build processes that scale.
• Excellent analytical skills: you’re comfortable working with data, building dashboards, and defining success metrics.
• You have a builder mindset: proactive, structured, and excited to bring clarity where there’s ambiguity.
• Experienced in working cross-functionally with teams like Sales, CS, Engineering, and Marketing.
• Experience with tools like Jira, Notion, Productboard, Amplitude, and Looker is a strong plus.
• Previous experience in Product Operations, Product Management, Strategy, Project Manager, or Program Management roles—ideally in a fast-paced B2B SaaS environment.
• Bonus if you’ve helped build or scale a product operations function before

Bonus Points if You:

• Have worked with HR tech or similar domains.
• Have experience working in hyper-growth environments where things move fast and change is constant.
• Have a solid technical understanding to bridge the gap between product and business

Compensation 💰

The salary range for this position is between 30.000€ and 45.000€. We won't consider how many years of experience you have but your knowledge and skills.

We care about people, and we also offer employee benefits. You can check them in the end.

Perks of being part of our team💆

We care about people and we also offer a lot of benefits for employees:

• High growth, multicultural and friendly environment 🤝🏽
• Continuous training and learning based on your needs 🤓
• Alan private health insurance 🩺
• Healthy life with Gympass(Gyms, pools, outdoor classes) 🧘🏽‍♀️
• Save expenses with Cobee💰
• Language classes with Yolk Academy 👩🏽‍🏫
• Get the most out of your salary with Payflow

And when at the office...

• Breakfast in the office and organic fruit 🍏
• Nora and Apeteat discounts 🍱
• Pet Friendly 🐶

Join Factorial, where people grow 💗

Diversity is part of our culture, we have more than 43 nationalities in our teams and we are infused in an inclusive environment for all employees and candidates. Please feel free to apply with the way it suits you better! (blind resume, identity pronouns, cover letter, etc). We do not discriminate on any aspect, in fact; Factorial encourages everyone to join us!

About us 🚀

Factorial is an all-in-one HR Software fast-growing company founded in 2016. Our mission is to help SMEs automate HR workflows, centralize people data and make better business decisions. Currently, serves thousands of customers in over 60 countries all over the world and across industries, it has built a super diverse and multicultural team of over +900 people in Barcelona, and around the world.🌎

Our Values 🫀

• We own it: We take responsibility for every project. We make decisions, not excuses.
• We learn and teach: We're dedicated to learning something new every day and, above all, share it.
• We partner: Every decision is a team decision. We trust each other.
• We grow fast: We act fast. We think that the worst mistake is not learning from them.

Wanna learn more about us? Check our website!