Onboarding Assistant Internship French Market

Hello! 👋🏽

At Factorial we're looking for a new Onboarding Assistant Intern for the French Market to help us boost the company to the next level. 🦄

Ready to be part of the challenge?🚀

The Role 📜

We are looking for an Onboarding Assistant Intern to join our Country Product Expert team leading the Onboarding Process and owning the knowledge of the market, and helping Factorial grow in the French Market.

As part of the Country Product Expert team, you will be responsible for assisting with the onboarding of our biggest clients, with the help of the Account Manager and the Country Product Expert, ensuring that the platform is perfectly set up depending on the needs and specificities of the client
One of your greatest challenges will be to make sure all the data of the client is perfectly set up. We would need you to have a critical mindset to help build the data entry roadmap, to automate as many things as possible.

What will you be doing:

•  Assist the Account Manager and Country Product Expert to onboard our biggest customers and set up the platform until the product is launched and used by the employees
• Help build the data entry automation roadmap
• Assist the Country Product Expert is some of their duties like market research and competitors' watch

Your Profile 🧐

• Proactivity: you will need to find the best way to set up the accounts
• Fast Learner: you can quickly become an expert on the software and it's easy for you to keep up-to-date with product updates
• Problem-solving mindset: the ability to challenge your daily work to improve it
• Fluent in French and fluent English
• Previous experience as an Implementation owner or experience in Client Success in a SaaS company is a plus.
• Knowledge of Human Resources is a plus!

Perks of being part of our team 😏

1. Healthy life with a free physiotherapist in the office, Gympass 🧘🏽‍♀️
2. Language classes with Yolk Academy & Factorial Language exchange 👩🏽‍🏫
3. Syra and Nora Real Food discounts ❗
4. Breakfast in the office, organic fruit🍏 and free caffeine and theine☕
5. Pet Friendly 🐶 and no dress code!😀

Is this you?! Come rock the world with us! 👌

Internship conditions

• We need an agreement with the university that allows you to do, a minimum of 30 hours/week (we can extend it to 40)
• 6-month internship
• Onsite Barcelona's office

About Factorial HR 🤓

Factorial is an all-in-one HR Software fast-growing startup founded in 2016. Our mission is to help SMEs automate HR workflows, centralize people data and make better business decisions.

Currently, we help more than 7000 customers in over 60 countries all over the world and across industries, and we've built a diverse and multicultural team of over +800 people in Barcelona, Brazil, Mexico, and US offices.🌎

Do you want to know more about us? 👀

We've recently become the newest unicorn in Spain 🦄, we've won awards and received outstanding customer feedback since day one. Factorial raised over 200M$ in funding with top international venture capital firms (Atomico, Tiger, CRV, Creandum, Point Nine Capital, and K Fund).

#LI-IE1