Hello!
At Factorial we're looking for a (Junior) Talent Consultant for the Spanish Market. You'll be part of a vibrant team dedicated to understanding our clients' Talent management needs and helping them achieve success. This role is perfect for someone who is eager to learn, enthusiastic about HR consulting, and excited to make a difference in the Spanish-speaking market.
What will you be doing:
- Onboard our new Spanish customers by assisting them via video call and e-mail until Factorial is fully implemented in their organization.
- Bring a consultative approach to customers to ensure a fully customized experience setting up Factorial's Talent Management Solutions.
- Understand our client's problems and needs, we convert problems into solutions and gather their feedback.
- Share improvement points that can help us create the best customer journey and unlock the market.
Your Profile
- Spanish expert speaker and professional English.
- Proactive: you will need to find the best way to ensure your accounts are fully activated and that clients have the best experience implementing Factorial's Talent Management Solutions.
- Fast Learner: you can quickly become an expert on the software and it's easy for you to keep up-to-date with product updates
- Problem-solving mindset: the ability to propose alternative solutions and workarounds to answer unexpected requests from clients
- Good sense of analysis: while onboarding our clients, you will have to understand the specificities of the market and translate this knowledge into information that can be used by the Product team to further improve our solution
- Previous experience in Consulting, Onboarding customers or in other Customer related roles. But don't hesitate, with attitude it's just about learning, isn't it?
- Knowledge of Human Resources is a must!
- Knowledge of Talent Management softwares is a big plus!
Perks of being part of our team 🍀
- High growth, multicultural and friendly environment 🤝
- Save expenses with Cobee 💰 and get your salary in advance with Payflow 💸
- Healthy life with Gympass 🧘🏽♀️ and Alan as private health insurance 🩺
- Language classes with Yolk Academy 👩🏽🏫
- Syra discounts, Nora & Apeteat lunch❗
- Breakfast in the office, organic fruit🍏 and free caffeine and theine☕
- Flexible schedules ⏰, pet Friendly 🐶 and no dress code!😀
Can you see yourself in this description?! Come have a good time with us!
About us 🚀
Factorial is an all-in-one HR Software fast-growing company founded in 2016. Our mission is to help SMEs automate HR workflows, centralize people data and make better business decisions. Currently, serves thousands of customers in over 60 countries all over the world and across industries, it has built a super diverse and multicultural team of over +900 people in Barcelona, Brazil, Mexico, and EEUU offices. 🌎
Excited to learn more about us? Check our website!
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