At Factorial we're looking for a new Junior Account Manager SMB for the Spanish Market to help us boost the company to the next level. 🦄Ready to be part of the challenge?🚀
The Role 📜
We are looking for a Junior Account Manager SMB for the Spanish Market to join our Customer Experience team to act as the first point of contact with existing customers, answer their queries and increase client satisfaction. You will be in charge of onboarding and retaining a specific portfolio of clients creating long-term relationships with them, understanding their processes and problems, and detecting product improvements and upsell opportunities.
What will you be doing:
Your Profile 🧐
Perks of being part of our team 😏
Is this you?! Come rock the world with us! 👌
About Factorial HR 🤓
Factorial is an all-in-one HR Software fast-growing startup founded in 2016. Our mission is to help SMEs automate HR workflows, centralize people data and make better business decisions. Currently, serves thousands of customers in over 60 countries all over the world and across industries, it has built a super diverse and multicultural team of over +800 people in Barcelona, Brazil, Mexico, and EEUU offices.🌎
Do you want to know more about us? 👀
We've won awards and received outstanding customer feedback since day one. It has closed over 120M$ in funding with top international venture capital firms (Tiger, CRV, Creandum, Point Nine Capital, and K Fund).