Head of IT

Hi! 👋

At Factorial, we're looking for a Head of IT to take our IT team and all the challenges they face to the next level 🚀.

The Role ✨

At Factorial, we are looking for an experienced Head of IT to lead and grow our IT team as we keep growing. This person will be responsible for ensuring our internal IT setup is stable, secure, scalable, and compliant with both business requirements and compliance requirements. You’ll lead two core teams: IT Support and Sysadmins to deliver top-tier IT services to over 1100 employees globally, ensuring seamless experiences in both remote and office people.
You will also collaborate closely with HR, Finance, and other stakeholders to drive process automation and empower teams across the business with the right tools and systems.

As a Factorial Head of IT, you will:

• Lead and manage the IT team, including Sysadmins and IT Support.
• Oversee the administration and automation of identities and access across more than 250 internal platforms using our IDPs.
• Ensure secure and compliant device management through MDMs such as Jamf and Google MDM.
• Keep complete control of access and inventory to continue renewing our security certifications.
• Manage statistics and analyse results from the Jira Service Management ticketing system for internal events, support tickets, and platform access control.
• Onboarding and Offboarding responsible for all IT equipment and access.
• Operate office networks and global connectivity, allowing normal day-to-day activities.
• Oversee vendor management, contract negotiation, renewals of licenses, and IT procurement (laptops, screens, headsets, racks, etc....).
• Keep up to date our internal access matrix for software auditing and control.
• Lead IT-related platform migrations and strategic platform choices.
• Work with Finance and People organizations to find opportunities for automation, build internal tools, and deliver enablement sessions.
• Deliver core management duties: 1:1s, performance reviews, hiring, budget ownership, and people development.

What We’re Looking For

You’re likely a great fit if you:

• Have significant experience managing IT departments and leading cross-functional technical teams.
• Are deeply familiar with enterprise-grade IDPs (e.g. Google Workspace, Okta), device management (Jamf, Google MDM), and zero trust access models.
• Have a strong understanding of compliance standards (ISO 27001, SOC 2) and how to operationalize them.
• Know how to manage IT operations at scale — including onboarding, inventory, support systems, and networks — in fast-growing, distributed environments.
• Are experienced in vendor and contract negotiations, renewals, and license control.
• Enjoy building bridges between IT and other departments, and finding ways to automate, simplify, and improve processes.
• Have proven management skills: performance reviews, team development, and budget management are second nature to you.
• Speak fluent English (additional languages such as Spanish are highly valued).
• You have 3+ years of experience leading teams.

Bonus Points if You:

• Have worked in a fast-paced SaaS environment or supported hypergrowth teams.
• Are familiar with automation tools (e.g., Zapier, scripting, APIs) to streamline IT operations.
• Have implemented access governance models from scratch.
• Have supported multi-office global environments with complex networking and compliance needs.
• Are passionate about building a proactive, service-driven IT culture.

Compensation 💰

The salary range for this position is between 50.000€ and 70.000€ . We won't consider how many years of experience you have but your knowledge and skills.

We care about people, and we also offer employee benefits. You can check them in the end.

Perks of being part of our team💆

We care about people and we also offer a lot of benefits for employees:

• High growth, multicultural and friendly environment 🤝🏽
• Continuous training and learning based on your needs 🤓
• Alan private health insurance 🩺
• Healthy life with Gympass(Gyms, pools, outdoor classes) 🧘🏽‍♀️
• Save expenses with Cobee💰
• Language classes with Yolk Academy 👩🏽‍🏫
• Get the most out of your salary with Payflow

And when at the office...

• Breakfast in the office and organic fruit 🍏
• Nora and Apetit discounts 🍱
• Pet Friendly 🐶

Join Factorial, where people grow 💗

Diversity is part of our culture, we have more than 43 nationalities in our teams and we are infused in an inclusive environment for all employees and candidates. Please feel free to apply with the way it suits you better! (blind resume, identity pronouns, cover letter, etc). We do not discriminate on any aspect, in fact; Factorial encourages everyone to join us!

About us 🚀

Factorial is an all-in-one HR Software fast-growing company founded in 2016. Our mission is to help SMEs automate HR workflows, centralize people data and make better business decisions. Currently, serves thousands of customers in over 60 countries all over the world and across industries, it has built a super diverse and multicultural team of over +1000 people in Barcelona, and around the world.🌎

Our Values 🫀

• We own it: We take responsibility for every project. We make decisions, not excuses.
• We learn and teach: We're dedicated to learning something new every day and, above all, share it.
• We partner: Every decision is a team decision. We trust each other.
• We grow fast: We act fast. We think that the worst mistake is not learning from them.

Wanna learn more about us? Check our website!